Contents of Frameworx 19.0

List Frameworx Applications

(1) TAM Application Type

• Administrative Services
• API Management
• Asset Management
• Bill Calculation
• Bill Format / Render
• Billing Account Management
• Billing Events Management
• Billing Inquiry, Dispute & Adjustment Management
• Business Process Management & Workflow
• Campaign & Funnel Management
• Case Management
• Catalog Management
• Channel Sales Management
• Charge Calculation and Balance Management
• Collection Management
• Compensation & Results
• Contract Management
• Customer & Network Care
• Customer Information Management
• Customer Insight Management
• Customer Loyalty Management
• Customer Order Management
• Customer Problem Management
• Customer Self Management
• Customer Service Representative Toolbox
• Customer SLA Management
• Enterprise Application Integration
• Fallout Management
• Fault Management
• Financial Management
• Fraud Management
• HR Management
• Knowledge Management
• Location Management
• Network Number Management
• Orchestration Management
• Privacy Dashboard
• Product Catalog Management
• Product Lifecycle Management
• Product Performance Management
• Product Strategy / Proposition Management
• Receivables Management
• Regulatory & Compliance Management
• Resource Capability Orchestration
• Resource Catalog Management
• Resource Domain Management
• Resource Inventory Management
• Resource Lifecycle Management
• Resource Order Management
• Resource Performance Management
• Resource Process Management (Workflow/ Integration)
• Resource Test Management
• Revenue Assurance Management
• Sales & Marketing Reporting
• Sales Account Management
• Sales Aids
• Sales Portals
• Security Management
• Service Assurance Control
• Service Capability Orchestration
• Service Catalog Management
• Service Inventory Management
• Service Lifecycle Management
• Service Order Management
• Service Performance Management
• Service Problem Management
• Service Quality Management
• Service Test Management
• Solution Management
• Supplier/Partner Management
• Supply Chain Management
• Transactional Document Production
• Usage Management
• Voucher Management
• Wholesale / Interconnect Billing
• Workforce Management

(2) TAM Application Type

• A/R Management
• Adjustments
• Advertising
• Affiliates
• Anomaly Management
• API Gateway
• API Lifecycle Management
• Application Security
• Auditing
• Awards & Recognition
• Balance Management
• Benefits Management
• Bill Cycle Run Management
• Bill Inquiry
• Billing Account Associations Management
• Billing Account Configuration Management
• Billing Event Error Management
• Billing Event Processing
• Business Intelligence (BI)(Deleted)
• Campaign Management
• Capability Specification Management
• Capital Lease Management
• Case Archival
• Case Correlation & Analysis
• Case Definition and Configuration
• Case Reporting
• Case Tracking & Management
• Case Workflow
• Cash Reconciliation & Escheatment
• Center Administration
• Charge Calculation
• Collection Policy Definition and Configuration
• Collection Policy Execution and Monitoring
• Collection Settlement
• Commitment Tracking
• Community Involvement
• Compensation Results Reporting
• Contact Channel Management
• Content Management
• Contract Generation
• Contract Implementation
• Contract Tracking & Storage
• Corporate Communications
• Corporate Real Estate
• Corporate Security
• Corporate Tax
• Corporate Training
• Corporate Treasury
• CSR assurance
• CSR Billing
• CSR fulfillment
• Customer Bill Charge Calculation
• Customer Context Map Building
• Customer Credit Management
• Customer Experience Monitoring
• Customer Hierarchy & Group Management
• Customer Interaction Collection & Storage
• Customer Loyalty Balance Management
• Customer Loyalty Prize Management
• Customer Operational Decisioning
• Customer Order Acceptance
• Customer Order Distribution[DELETED]
• Customer Order Enrichment
• Customer Order Establishment
• Customer Order Lifecycle Management
• Customer Order Orchestration
• Customer Order Publication [DELETED]
• Customer Order Rules Management
• Customer Order Tracking & Management
• Customer Order Workflow Management
• Customer Problem Diagnostics
• Customer Problem Lifecycle Management
• Customer Problem Qualification & Reception
• Customer Problem Reporting
• Customer Problem Resolution
• Customer Problem Verification & Closure
• Customer Profile Management
• Customer Profiling
• Customer Program Management
• Customer Recommended Action
• Customer Satisfaction Validation
• Customer Self Empowered Assurance
• Customer Self Empowered Billing
• Customer Self Empowered Fulfillment
• Customer SLA Analysis
• Customer SLA Collection
• Customer SLA Issue Reception
• Customer SLA Reporting
• Customer SLA Violation Management
• Customer Subscription Management
• Customer/Prospect Data Acquisition
• Damage Claims Management
• Data Management(Deleted)
• Dealers
• Developers Portal
• Direct Sales Force
• Discounts Calculation
• Dispute Management
• Document Archiving
• Document Delivery
• Employee Expense Reimbursement
• Employee Records Management
• Enterprise Information and Collaboration Management
• Ethics & Compliance
• Fallout Auto Correction
• Fallout Correction Assistance
• Fallout Management Interface Bus
• Fallout Manual Correction Queue Handling
• Fallout Notification
• Fallout Orchestration
• Fallout Reporting
• Fallout Rules Engine
• Fallout Technician Dashboard
• Fault Correction & Restoration
• Fault Correlation & Root Cause Analysis
• Fault Reporting & Analytics
• Fault Surveillance
• Financial Business Unit Reporting
• Financial Core Operations Reporting
• Financial Core Operations
• Financial Reporting
• Fleet Management
• Funnel/Workflow Management
• General Ledger Account Reconciliation
• Governmental & Regulatory Tracking & Reporting
• Implementation Planning
• Indirect Sales Portals
• Intellectual Asset Management
• Internal Sales Portals
• Invoice Generation
• Jeopardy Management
• Journalization
• Labor Relations
• Lawful Interception
• Legal
• Logistics Management
• Network Number Inventory Management
• Number Portability
• Offer Management
• OSS Inventory/Data Synchronization Management
• Payment Management
• Payroll Management
• Performance Management & Feedback
• PKI and Digital Certificates
• Planning Design Automation
• Price Optimization
• Privacy Consent
• Privacy Data Exposure
• Privacy Profile Type Creation
• Procurement
• Project Management
• Proposal Management
• RA Analysis
• RA Control and Configuration
• RA Correction & Recovery Initiation
• RA Monitoring
• RA Reporting
• RA Tracking & Management
• Records Retention Management
• Recruitment & Staffing
• Regulatory Accounting
• Resource Activation
• Resource Change Management
• Resource Commissioning & Configuration Management
• Resource Design / Assign
• Resource Discovery
• Resource Fault & Performance Data Mediation
• Resource Logistics
• Resource Order Orchestration
• Resource Order Publication
• Resource Performance Analysis
• Resource Performance Monitoring
• Resource Performance Reporting
• Resource Service Inventory Management (deleted)
• Resource Service Order Validation
• Resource Test Command and Control
• Resource Test Lifecycle Management
• Resource Test Services
• Resource Test Strategy and Policy Management
• Resource Verification Management
• Retail Outlets
• Role-Based Portal
• Salary Planning
• Sales Account Assignment
• Sales Account Planning
• Sales Compensation
• Sales Job Aids
• Sales Negotiation
• Sales Product Support
• Service Activation Management
• Service Configuration Management
• Service Design/Assign
• Service Inventory Reconciliation / Synchronization
• Service Order Establishment
• Service Order Orchestration
• Service Order Publication
• Service Performance Analysis
• Service Performance Monitoring
• Service Performance Reporting
• Service Problem Analysis
• Service Problem Correction & Resolution
• Service Problem Model Establishment
• Service Problem Monitoring
• Service Problem Reception
• Service Problem Reporting
• Service Problem Tracking & Management
• Service Quality Analysis
• Service Quality Collection & Monitoring
• Service Quality Model Establishment
• Service Quality Reporting
• Service Test Command and Control
• Service Test Lifecycle Management
• Service Test Services
• Service Test Strategy and Policy Management
• Service-Resource Inventory
• Solution Design
• Solution Pricing
• Solution Requirements Capture
• Spares & Warehouse Inventory Management
• Strategic Planning
• Supplier/Partner Assurance Management
• Supplier/Partner Order Management
• Supplier/Partner Portal
• Supplier/Partner Product Lifecycle Management
• Supplier/Partner Reconciliation Management
• Supplier/Partner Relationship Management
• Supplier/Partner Reporting
• Supplier/Partner Workflow
• Supply Chain Order Tracking Management
• Supply Chain Planning
• Tactical Planning
• Tax Calculation
• Telesales
• Time Reporting & Attendance Management
• Transactional Document Formatter
• Transactional Document Generator
• Transportation & Travel Service
• Transportation Management
• Usage Event Error Management
• Usage Event Processing
• Virtual Network Operators (Dealers)
• Vulnerability Management
• Work Order Analysis
• Work Order Assignment & Dispatch
• Work Order Tracking & Management
• Workforce Configuration and Setup
• Workforce Management Reporting
• Workforce Schedule Management

(3) TAM Application Type

• Accounts Payable
• Assign/Procure Network Resources
• BI Analytics(Deleted)
• BI Data Management(Deleted)
• BI Delivery Mechanism(Deleted)
• BI Performance Management(Deleted)
• BI Reporting(Deleted)
• BI Supporting Applications(Deleted)
• Billing Inquiry Dispute & Adjustment Management
• Building Access Management
• Campaign Analytics
• Campaign Design
• Campaign Execution & Refinement
• Campaign Performance Tracking
• Center Compliance & Training
• Center Efficiency Tools
• Center Force & Queue Management
• Center Productivity Management
• Channel Guidance and Data Capture
• Channel Infrastructure
• CM Distribution & Acquisition(Deleted)
• CM Portal & Discovery (Deleted)
• Collection
• Customer and Product Data Collection
• Customer Order Item Decomposition
• Customer Order Orchestration Plan Creation
• Customer Order Validation
• Customer Order Work Item Decomposition
• Customer/Internal Collaboration/Chat
• Design Solution
• DM Access & Transformation(Deleted)
• DM Data Integration & Context(Deleted)
• DM Data Presentation & Distribution(Deleted)
• DM Data Storage & Archival(Deleted)
• Employee Identification Management
• Environmental Health & Safety Monitoring and Compliance Management
• Financial Controls, Editing, & Reference Data
• Fixed Assets
• Funnel Management (Deleted)
• General Ledger
• Knowledge Acquisition & Documentation
• Knowledge Hosting and Sharing
• Lead Generation & Management
• Number Portability Orchestration
• Number Portability Policy Management
• Number Portability Risk & Effectiveness Management
• Number Portability Validation
• Offering Availability
• Off-Line Contact Channel Management
• Operations Portal
• Payment Interface Management
• Payment Settlement
• Payment Validation & Authorization
• Payment
• Procure Access
• Procure CPE
• Product/Service Order Decomposition
• Project Accounting
• Real Estate Asset Capital Planning
• Real Estate Capital Construction Management
• Real Estate Facility Operations Management
• Real Estate Property & Building Portfolio and Lease Management
• Resource Availability
• Resource Order Configuration Management
• Resource Order Data Collection
• Resource Order Tracking & Management
• Service Availability
• Service Data Collection
• Service Order Tracking & Management
• Service Order Validation
• Space Planning
• Supplier/Partner Data Collection
• Supplier/Partner Invoice Reconciliation
• Supplier/Partner Settlements
• Voice Channel Contact

(4) TAM Application Type

• Center Activity Management
• Center Budget Management
• Center Quality Management
• Center Time Management
• Customer Credit Eligibility (Deleted)
• Customer Order Capture
• Determine Access Provider
• Determine Delivery Interval
• Offer Configuration
• Service Address Validation
• Service Availability Validation
• Service Termination Points Determination