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Frameworx Application: Knowledge Management

Category: (1) TAM Application Type

Application Identifier: 9.6

Maturity Level: 4

Overview

Knowledge Management (KM) application supports the identification, collation, labelling, storage and sharing of knowledge. Knowledge includes insights, experiences, intellectual properties (both external and internal), organizational processes and practices that are vital for the enterprise operation and development. It ensures that an organisation is having access to the same set of Information and Data about the Knowledge which is acquired with the time and past experience.

Functionality

Knowledge Management applications provide the following key functionality:

  • Business Intelligence
  • Data Management
  • Content Management

Supported Business Services

(1) TAM Application Type Knowledge Management

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Frameworx Domains (Horizontal)



Created from the TM Forum Model Frameworx 19.0 on 8/29/2019 at 14:09