Category: (2) TAM Application Type
Application Identifier: 6.3.2
Maturity Level: 4
Service Order Orchestration applications provide workflow and orchestration of the service order across the Service Order Management area.
The Service Order Orchestration application provides workflow and orchestration capability across Service Order Management. This application will have the ability to either orchestrate via triggering another application to retrieve the order request from a common data repository or distribute the service order and/or order requests. This application also provides functionality to track and manage the overall service order, make project team assignments, as well as to track the overall order.
Service Order Orchestration will also orchestrate and manage dependencies between related Service Orders.