Frameworx Application: Billing Events Management

Category: (1) TAM Application Type

Application Identifier: 5.20

Maturity Level: 4

Overview

Billing Event Management encompasses Billing Event Processing and Billing Event Error Management. Billing Event Processing provides the functions necessary to collect events that are relevant for billing processes, relate them to the proper product offering or customer account, and direct the events to the appropriate billing sub-functions. Billing events include: • Events that indicate the need for periodic billing of a recurring product charge(from customer orders). • Records that indicate the need for billing of a non-recurring charge (from customer orders). • Records produced by network elements (from usage management). Usage Management will collect and distribute the network records that will be used in the Billing processes to Billing Event Management. Billing Event Error Management functions are a complex set of activities related to automating the processes of correcting errors in billing events. This often includes the capability to apply mass corrections.

Functionality

Billing Event Management functionality includes:

• Billing Event Processing
• Billing Event Error Management

Supported Business Services

(1) TAM Application Type Billing Events Management

Appears on these diagrams:

• 5. Customer Management Domain
• 5.20 Billing Events Management
• Application Framework Level 1 Overview

is a more detailed diagram for the

• 5.20 Billing Events Management

Frameworx Processes (Automated TAM to eTOM)

• Billing Events Management

Issues

• Application Framework 12.0 Addition

Frameworx Domains (Horizontal)

• Customer Domain

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