Efficient, clear and effective business processes are critical to delivering innovative services quickly, at the least possible cost. The Business Process
Framework provides a comprehensive, industry agreed, multi-layered view of the key business processes a service provider requires to run their business. Aligned to ITIL, and supported by off-the-shelf tools, the Business Process Framework provides:
o A comprehensive, multi-layered catalog of the business processes required to run a
service provider business
o Guidelines and standard process flows ensuring your processes are efficient and
effective across the enterprise
o Business-to-Business (B2B) processes giving you standardized processes across a value chain
of partners