Frameworx Application: Center Quality Management

Category: (4) TAM Application Type

Application Identifier: 5.22.2.1.4

Maturity Level: 4

Overview

Center Quality Management supports the tracking of all quality components of a support (ordering, outage, provisioning, etc) project for completeness, accuracy, and customer satisfaction.

Functionality

Supported Business Services

(4) TAM Application Type Center Quality Management

Appears on these diagrams:

• 5.22.2.1 Center Productivity Management
• Center Quality Management

is a more detailed diagram for the

• Center Quality Management

Issues

• Application Framework 13.0 Addition

Frameworx Domains (Horizontal)

• Customer Domain

---