Category: (3) TAM Application Type
Application Identifier: 6.3.2.1
Maturity Level: 4
Product/Service Order Decomposition applications decompose product orders into service orders, and a service order into resource order requests, and then distributes each request to perform the work.
The Product/Service Order Decomposition application decomposes product orders (which is a portion of the customer order) into a service order, and the service order into resource order requests, and then distributes each request to perform the work.
This application also translates planned design changes into implementation jobs (which could include service ordering and/or delivery). That may span multiple resource facing services and technology domains. This might require additional data gathered via Service Data Collection.
Note: If an order repository or common order data services (common model) layer is being used and shared across layers (Customer, Service, and Resource layers), this decomposition can simplified