Frameworx Application: Fault Management

Category: (1) TAM Application Type

Application Identifier: 7.10

Maturity Level: 4

Overview

Fault Management applications provide necessary functionality to manage faults associated with specific resources. This includes the detection, isolation, resolution, and reporting of various faults.

Functionality

Fault Management applications are responsible for the management of faults, or troubles, associated with the service provider's resources.  Functionality includes:

• Fault Monitoring
• Fault Correlation & Root Cause Analysis
• Fault Correction & Restoration
• Fault Reporting & Analytics

Supported Business Services

(1) TAM Application Type Fault Management

Appears on these diagrams:

• 7. Resource Management Domain
• 7.10 Fault Management
• Application Framework Level 1 Overview

is a more detailed diagram for the

• 7.10 Fault Management

Frameworx Processes (Automated TAM to eTOM)

• Close Resource Trouble Report
• Correct & Resolve Resource Trouble
• Create Resource Trouble Report
• Localize Resource Trouble
• Report Resource Trouble
• Resource Trouble Management
• Survey & Analyze Resource Trouble
• Track & Manage Resource Trouble

Frameworx Domains (Horizontal)

• Resource Domain

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