Frameworx Application: Fallout Management

Category: (1) TAM Application Type

Application Identifier: 11.2

Maturity Level: 4

Overview

Fallout Management applications manage the manual steps within an order flow. These steps might be due to an error, an exception, or simply a planned manual step. Fallout can come from order management applications within the customer, service, or resource layers After the fallout/manual stepis addressed, the order flow will presumably continue from that point within the ordering flow.

Functionality

Fallout Management applications provide the following key functionality:

• Auto Correction
• Correction Assistance
• Manual Correction Queue Handling
• Fallout Dashboard
• Fallout Interface Bus
• Fallout Reporting
• Fallout Notification
• Fallout Rules Engine
• Fallout Orchestration

Supported Business Services

(1) TAM Application Type Fallout Management

Appears on these diagrams:

• 11. Cross Domain Applications
• 11.2 Fallout Management
• Application Framework Level 1 Overview
• Common Domain

is a more detailed diagram for the

• 11.2 Fallout Management

Frameworx Domains (Horizontal)

• Common Domain
• Cross Domain

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