Category: (2) TAM Application Type
Application Identifier: 5.1.3
Maturity Level: 4
Customer Credit Management applications provide the necessary functionality to manage information about the customer’s credit as well as a means to provide a credit check.
Customer Credit Management looks at the credit of the customer, considering the payment history with the service provider as well as the credit scores with external credit agencies. This will likely be implemented via a series of contracts to service provider billing systems as well as appropriate external credit agencies along with applied business rules.
Customer Credit Management also includes analysis of customer credit risk.