Category: (2) TAM Application Type
Application Identifier: 5.15.4
Maturity Level: 4
The Commitment Tracking application provides commitment governance between the customer and provider.
The
Commitment Tracking application provides appropriate capability to monitor terms
and conditions that govern financial commitments between the customer and the
provider.
Capabilities
include:
·
gathering
data to be used in the evaluation of the terms and
conditions
·
evaluating
the terms and conditions in the context of the gathered
data
·
determining
the outcome of the evaluation
(financial benefits or penalties).