Category: (1) TAM Application Type
Application Identifier: 5.2
Maturity Level: 4
Overview
Transactional Document Production applications can be used in the telecommunications activities that require bills, invoices, letters and statements to be created for subscribers. It can be deployed by any organization that provides these services.
Transactional Document Production applications can process numeric, text and image content into print-ready and web-ready streams that can be reproduced using a predefined template on a variety of media. For instance, telecommunications companies can process data from a billing system into standard industry print streams to produce paper bills.
Functionality
A Transactional Document Production system has the
following features:
- Transactional Document Formatter – used to develop
a transactional document such as a bill or letter by specifying the format
template, the data input source specification, and the associated runtime
rules that ties the data input to the format template.
- Transactional Document Generator - processes
extract files provided by other modules (typically Billing) to produce an
intermediate data format.
- Document Archiving – used to store compressed
transactional document for future retrieval e.g. by customer care, self care
or reprint.
- Document Delivery – This is the final runtime
executable that creates the desired print, web, PDF, XML or ASCII print files
from the document production engine.
Supported Business Services
Consumed Contracts
- Billing application
- Receivables Management
- Customer Information Management
- Campaign Management
- Order Management
- Selling
- Collections Management
Exposed Contracts
- External offline storage
systems
