Category: (4) eTOM Process Type
Process Identifier: 1.4.7.6.1
Original Process Identifier: 1.1.2.4.6.1
Maturity Level: 4
This process schedules, assigns and coordinates analysis and specific service performance restoration activities and/or repair activities delegated to other processes, undertakes necessary tracking of the execution progress, modifies information in an existing Service Performance Degradation Report based on assignments, and modifies the Service Performance Degradation Report status.
Not used for this process element
Not used for this process element
This process schedules, assigns and coordinates analysis and specific service performance restoration activities and/or repair activities delegated to other processes, undertakes necessary tracking of the execution progress, modifies information in an existing Service Performance Degradation Report based on assignments, and modifies the Service Performance Degradation Report status.
Not used for this process element
Not used for this process element
This process schedules, assigns and coordinates analysis and specific service performance restoration activities and/or repair activities delegated to other processes, undertakes necessary tracking of the execution progress, modifies information in an existing Service Performance Degradation Report based on assignments, and modifies the Service Performance Degradation Report status.
Not used for this process element
Not used for this process element