Frameworx Process: Update First in Resource Testing Results

Category: (4) eTOM Process Type

Process Identifier: 1.5.9.6.3

Original Process Identifier: 1.1.3.4.6.3

Maturity Level: 4

Description

This process adds additional information to an open Resource Performance Degradation Report based on the first-in testing.

Extended Description

Not used for this process element

Explanatory

Not used for this process element

Mandatory

This process adds additional information to an open Resource Performance Degradation Report based on the first-in testing.

Optional

Not used for this process element

Interactions

Candidate Explanatory

Not used for this process element

Candidate Mandatory

This process adds additional information to an open Resource Performance Degradation Report based on the first-in testing.

Candidate Optional

Not used for this process element

Candidate Interactions

Not used for this process element

(4) eTOM Process Type Update First in Resource Testing Results

Appears on these diagrams:

• 1.5.9.6 Track & Manage Resource Performance Resolution

Issues

• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification
• Business Process Framework 9.0 Addition

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