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1.5.9.6 Track & Manage Resource Performance Resolution

(3) eTOM Process Type Track & Manage Resource Performance Resolution (4) eTOM Process Type Coordinate Resource Performance (4) eTOM Process Type Request Other Parties Performance Degradation Report Creation and Update (4) eTOM Process Type Update First in Resource Testing Results (4) eTOM Process Type Cancel Resource Performance Degradation Report (4) eTOM Process Type Escalate/End Resource Performance Degradation Report (4) eTOM Process Type Clear Resource Performance Degradation Report Status (4) eTOM Process Type Engage External Party Resource

1.5.9.6 Track & Manage Resource Performance Resolution

Diagram Description

Ensure testing, repair and restoration activities are assigned, coordinated and tracked efficiently, and that escalation is invoked as required for any open resource performance degradation reports in jeopardy



Created from the TM Forum Model Frameworx 19.0 on 8/29/2019 at 12:50