Category: (4) eTOM Process Type
Process Identifier: 1.3.3.9.2
Original Process Identifier: X.X.X.X.X.X
Maturity Level: 3
Customer Order provisioning Activities Identification Identifies & publishes corresponding components needed for each Customer Order Item associated with a product
*Identifies & publishes CustomerFacingServices needed for each non-tangible product realised by the enterprise. The request will result in Service Orders through Issue Service Order process
*Identifies & publishes Resources needed for each tangible product stored by the enterprise. The request will result in Resource Orders through Issue Resource Orders process
*Identifies & publishes Supplier products needed for each product not realized by the company. The request will result in Business / Partner Orders through Issue Business / Partner Orders
Not used for this process element.
Not used for this process element.
Not used for this process element.
Not used for this process element.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.