Frameworx Process: Ensure Sales Prospect Expectations Met

Category: (4) eTOM Process Type

Process Identifier: 1.1.9.1.4

Original Process Identifier:

Maturity Level: 4

Description

The opportunity is explored with a sales prospect to ensure the offer meets a prospect’s expectations, and to ensure that the breadth of a prospect's requirements is understood.

Extended Description

Not used for this process element.

Explanatory

Mandatory

Optional

Interactions

Candidate Explanatory

Candidate Mandatory

Candidate Optional

Candidate Interactions

(4) eTOM Process Type Ensure Sales Prospect Expectations Met

Appears on these diagrams:

• 1.1.9.1 Qualify & Educate Customer

Issues

• Business Process Framework 17.0 Addition

---