Category: (3) eTOM Process Type
Process Identifier: 1.3.13.5
Original Process Identifier: 1.1.1.13.5
Maturity Level: 4
Provide advice of charge/rate.
The activity of Provide Advice of Charge/Rate is responsible for providing advice on rates, in real-time or offline, an estimate or value of the charge or rate for a specific usage or service request. The advice is usually based upon performing a full rating process for the request. The accuracy of the Advice underlies the complexity of the product offering - so that a 100% accurate AOC might not always be available in real-time. In these cases alternatives are usually sought (for example offline presentation / product type offering change. Advice of charge can be provided pre-, during or post event. Advice of charge can be used/utilized by several different end-2-end processes
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.