Category: (3) eTOM Process Type
Process Identifier: 1.3.1.9
Original Process Identifier: 1.1.1.22.16
Maturity Level: 4
Ensure that all information and systems are available so that the Charging processes can be completed without delay.
The purpose of the Support Charging processes is to make sure that there is capability (for example, information, systems and resources) so that the Charging processes can operate effectively. Examples are information needed to calculate the value of the service/product e.g. tariffs, price plans, accumulated usage, contracts, etc., information needed to apply the discounts to product prices at an individual product level, information needed to accumulate items for charging and information on how to manage the charging relationships. These processes undertake trend analysis on charging.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Examples are information needed to calculate the value of the service/product e.g. tariffs, price plans, accumulated usage, contracts, etc., information needed to apply the discounts to product prices at an individual product level, information needed to accumulate items for charging and information on how to manage the charging relationships.
The purpose of the Support Charging processes is to make sure that there is capability (for example, information, systems and resources) so that the Charging processes can operate effectively. These processes undertake trend analysis on charging.
Reserved for future use.
Reserved for future use.