Category: (4) eTOM Process Type
Process Identifier: 1.5.8.3.5
Original Process Identifier: 1.1.3.3.3.5
Maturity Level: 4
This process recovers normal operation by invocation of the Support Resource Trouble Management processes. It also reports successful restoration of normal operation or an unsuccessful attempt at restoration to Track & Manage Resource Trouble through updates to the associated resource trouble report.
Not used for this process element
Not used for this process element
This process recovers normal operation by invocation of the Support Resource Trouble Management processes. It also reports successful restoration of normal operation or an unsuccessful attempt at restoration to Track & Manage Resource Trouble through updates to the associated resource trouble report.
Not used for this process element
Not used for this process element
This process recovers normal operation by invocation of the Support Resource Trouble Management processes. It also reports successful restoration of normal operation or an unsuccessful attempt at restoration to Track & Manage Resource Trouble through updates to the associated resource trouble report.
Not used for this process element
This process reports successful restoration to Track & Manage Resource Trouble through updates to the associated resource trouble report.