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Frameworx Process: Classify and assign order fallouts

Category: (4) eTOM Process Type

Process Identifier: 1.3.3.8.1

Original Process Identifier: X.X.X.X.X.X

Maturity Level: 3

Description

Extended Description

Route the incoming fallout worklist to the appropriate fallout management channel based on the source and reason of the exception. Assign the fallouts to the entity responsible to resolve the exception (either corrective or preventive).

Explanatory

Not used for this process element.

Mandatory

Not used for this process element.

Optional

Not used for this process element.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

Reserved for future use.

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(4) eTOM Process Type Classify and assign order fallouts

Appears on these diagrams:



Created from the TM Forum Model Frameworx 19.0 on 8/29/2019 at 13:52