Category: (5) eTOM Process Type
Process Identifier: 1.5.8.3.8.1
Original Process Identifier:
Maturity Level: 2
Decide Self Healing Option based on a healing policy/rule of operator.
The objective of "Decide Self Healing Option" process is a responsibility to decide how recover the failure based on a self healing policy ( e.g. total number of times of violating a certain threshold, emergency level of a detected alarm or service level agreement that depends on each service provider). For example, the patterns of recover are divided into following patterns: - Physical network function self healing - Virtual network self function healing - Network service self healing