Category: (5) eTOM Process Type
Process Identifier: 1.6.3.1.6.2
Original Process Identifier:
Maturity Level: 4
Create an initial engagement plan which includes rules of engagement, initial plans for training, and describes the on-boarding process in more detail.
Develop Party Relationship Success Business Plan creates an initial engagement plan which includes rules of engagement, initial plans for training, describes on-boarding processes in more detail such as profile, demographic. For partners it further describes party or enterprise product offering on-boarding and agrees to marketing activities. It also defines how an enterprise and a party will both measure success.