Frameworx Process: Manage Party Problem

Category: (3) eTOM Process Type

Process Identifier: 1.6.10.6

Original Process Identifier:

Maturity Level: 4

Description

Modify or cancel a party problem.

Extended Description

Manage Party Problem modifies any information about a party problem and cancels an inquiry if necessary.

Explanatory

Mandatory

Optional

Interactions

Candidate Explanatory

Candidate Mandatory

Candidate Optional

Candidate Interactions

(3) eTOM Process Type Manage Party Problem

Appears on these diagrams:

• 1.6.10 Party Problem Handling
• 1.6.10.6 Manage Party Problem

is a more detailed diagram for the

• 1.6.10.6 Manage Party Problem

Issues

• Business Process Framework 17.0 Addition

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