Category: (3) eTOM Process Type
Process Identifier: 1.6.10.4
Original Process Identifier:
Maturity Level: 4
Assign and monitor the jeopardy status of a party problem.
Track Party Problem assigns and monitors the jeopardy status of a party problem, may escalate its jeopardy status, and notify applicable parties of a party problem in jeopardy. Note that lists of contacts related to a process such as this can be maintained by a generalized process such as Process Management & Support that is part of Enterprise Effectiveness Management in the Enterprise domain.