Category: (5) eTOM Process Type
Process Identifier: 1.1.19.2.5.2
Original Process Identifier:
Maturity Level: 4
Expire, reinstate, transfer in/out, adjust, a loyalty participant's account currency.
Manage Loyalty Program Account Currency provides the ability to expire, reinstate, transfer in/out, adjust, a loyalty participant's account currency. The Provide Loyalty Account Communication process provides a notification of any of these types of updates. Note that transfer in/out may be subject to an agreement with a loyalty program partner. These updates are in addition to those made when earning loyalty program currency or redeeming loyalty program rewards.