Category: (5) eTOM Process Type
Process Identifier: 1.1.19.2.5.1
Original Process Identifier:
Maturity Level: 4
Update a loyalty program account and make changes to loyalty program participant information.
Update Loyalty Program Account makes updates to a loyalty program account, such as changing a pin/password or the name of the account. The Party Relationship Development & Retirement process is used to make changes to loyalty program participant information, such as name, contact information, profile, demographics, and bill/ship to.