Category: (5) eTOM Process Type
Process Identifier: 1.1.19.2.3.2
Original Process Identifier:
Maturity Level: 4
Communicate the attainment of an reward.
Provide Loyalty Program Reward Notification notifies the Provide Loyalty Account Communication process, which manages operational communications with a loyalty program participant. In this case to inform a loyalty program participant that they have earned a reward.