Category: (5) eTOM Process Type
Process Identifier: 1.1.19.2.3.1
Original Process Identifier:
Maturity Level: 4
Earn a loyalty program reward. A reward may be earned by a loyalty program participant based on currency earned or may be awarded based on an event.
Create Loyalty Program Reward earns a loyalty program reward. A reward may be earned by a loyalty program participant based on currency earned which is communicated to this process by the Provide Earned Loyalty Program Reward Notification process. A reward may also be awarded based on an event, such as on the anniversary of a participants date of joining a loyalty program.