Category: (5) eTOM Process Type
Process Identifier: 1.1.19.2.2.4
Original Process Identifier:
Maturity Level: 4
Provide a notification to the Provide Loyalty Account Communication process, which manages operational communications with a loyalty program participant.
Provide Manage Loyalty Program Account Notification provides a notification to the Provide Loyalty Account Communication process, which manages operational communications with a loyalty program participant. For example, when the currency earned qualifies the participant for a higher tier in the program.