Category: (4) eTOM Process Type
Process Identifier: 1.1.19.2.7
Original Process Identifier:
Maturity Level: 4
Generate a loyalty program operation report, such as various loyalty program status reports, trend analysis, and reports that identify suspected abuse of a loyalty program.
Provide Loyalty Program Operation Report generates a loyalty program operation report, such as various loyalty program status reports, trend analysis, and reports that identify suspected abuse of a loyalty program. Recipient lists are maintained by a generalized process that should be developed and added to the Common Enterprise Process grouping in the Enterprise domain.