Category: (6) eTOM Process Type
Process Identifier: 1.1.19.1.3.1.3
Original Process Identifier:
Maturity Level: 4
Design loyalty program card or cards (if tiers used) and contract with an internal organization or external party to produce the card or cards.
Design Loyalty Program Card designs a loyalty program card or cards (if tiers used) and contract with an internal organization or external party to produce the card or cards. If an external party is used the Party Tender Management (if a party has not been identified) and/or the Party Agreement Management enter into an agreement with the party to produce the card(s).