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Frameworx Process: Record Additional Sales Lead Information

Category: (5) eTOM Process Type

Process Identifier: 1.1.11.1.2.3

Original Process Identifier:

Maturity Level: 4

Description

Record more party information about a sales lead, such as offerings that are of interest.

Extended Description

Record Additional Sales Lead Information records more party information about the sales lead, such as offerings that are of interest based on the interaction with the lead. If a marketing communication included product offering information this process may also confirm interest in it and/or record additional offerings for which the sales lead is interested.

Explanatory

Mandatory

Optional

Interactions

Candidate Explanatory

Candidate Mandatory

Candidate Optional

Candidate Interactions

(5) eTOM Process Type Record Additional Sales Lead Information

Appears on these diagrams:

Issues

  • Business Process Framework 17.0 Addition


Created from the TM Forum Model Frameworx 19.0 on 8/29/2019 at 14:06