Category: (4) eTOM Process Type
Process Identifier: 1.1.11.2.3
Original Process Identifier:
Maturity Level: 4
Evaluate a sales lead and notify a other processes, such as Manage Sales Prospect, that a lead exists for further action.
Evaluate Sales Lead evaluates a sales lead and notifies other processes, such as Manage Sales Prospect, that a lead exists for further action. If a lead is not turned over to another process, then the lead's status is changed to reflect this, such as no longer of interest (to the enterprise) or inactive.