Frameworx Process: Record Additional Sales Contact Information

Category: (5) eTOM Process Type

Process Identifier: 1.1.11.1.2.2

Original Process Identifier:

Maturity Level: 4

Description

Record more party information about a contact, such as offerings that are of interest.

Extended Description

Record Additional Sales Contact Information records more party information about a contact, such as offerings that are of interest based on the interaction with the party.

Explanatory

Mandatory

Optional

Interactions

Candidate Explanatory

Candidate Mandatory

Candidate Optional

Candidate Interactions

(5) eTOM Process Type Record Additional Sales Contact Information

Appears on these diagrams:

• 1.1.11.1.2 Develop Sales Contact

Issues

• Business Process Framework 17.0 Addition

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