Category: (4) eTOM Process Type
Process Identifier: 1.2.10.3.4
Original Process Identifier:
Maturity Level: 4
Request product provisioning activities to prevent anticipated customer/party problems.
Request Product Provisioning Activity requests product provisioning activities to prevent anticipated customer/party problems associated with product identified during analysis. Maintenance is actually performed on the underlying service(s) and/or resource(s) used to realize the product.