Category: (4) eTOM Process Type
Process Identifier: 1.2.9.2.1
Original Process Identifier:
Maturity Level: 4
Select a product offering to purchase by specifying or browsing for an offering.
Make Product Offering Purchase Selection selects a product offering to purchase by specifying a, or browsing for, an offering. Browsing could be done by using one or more product catalogs on the web or in a store, or by browsing aisles in a store. The selection can include the quantity to be purchased and may involve interaction with the Product Configuration process to select configurable features/properties associated with the product offering. A price can also be selected that may be based on one or more configurable features/properties. When browsing recommendations for similar items may also be made based on the product offering selected. Recommendations may also be made when checking out a shopping product offering purchase, either on the web or in a store by a sales associate. Any terms/conditions associated with a product offering are also accepted.