Category: (5) eTOM Process Type
Process Identifier: 1.2.9.1.2.3
Original Process Identifier:
Maturity Level: 4
Mark the product offering purchase as requiring special handling, when the initiating request for a purchased product offering has special or unusual requirements, and a specific feasibility assessment has not been previously undertaken.
Request Product Offering Purchase Special Handling marks the product offering purchase as requiring special handling, when the initiating request for a purchased product offering has special or unusual requirements, and a specific feasibility assessment has not been previously undertaken. It passes management for further processing to the Track Product Offering Purchase process. The orchestration, if required, and tracking of the purchase's progress is the responsibility of Track Product Offering Purchase.