Category: (3) eTOM Process Type
Process Identifier: 1.8.3.2
Original Process Identifier:
Maturity Level: 4
Configure or create a new version of a configuration for an entity, such as a product, service, or resource, as defined by a configuration specification. Modify a configuration and values for configuration parameters, and remove a configuration.
Configuration Management configures or creates a new version of a configuration for an entity, such as a product, service, or resource, as defined by a configuration specification. This process also modifies a configuration and values for configuration parameters, and removes a configuration. The configuration of one entity may be require the configuration of other entities as defined by a selected configuration specification to use. For example, the configuration of a product may require the configuration of a service and a physical resource, such as a device.