Frameworx Process: Conduct Maturity Surveys

Category: (5) eTOM Process Type

Process Identifier: 1.7.8.2.2.1

Original Process Identifier:

Maturity Level: 4

Description

Perform Surveys within organization and organization stakeholders

Extended Description

Conduct Maturity Survey process involves distributing self assessment questionnaires and instructions to in scope areas Facilitate self assessments as needed

Explanatory

Mandatory

Optional

Interactions

Candidate Explanatory

Candidate Mandatory

Candidate Optional

Candidate Interactions

(5) eTOM Process Type Conduct Maturity Surveys

Appears on these diagrams:

• 1.7.8.2.2 Collect information for Maturity Assessment

Issues

• Application Framework 16.5 Modification
• Business Process Framework 16.0 Addition

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