Frameworx Process: Maturity Assessment

Category: (3) eTOM Process Type

Process Identifier: 1.7.8.2

Original Process Identifier:

Maturity Level: 4

Description

Define the maturity matrix, analyze Key Capability Indicators, and determine maturity level for each dimension.

Extended Description

Maturity Assessment Processes defines the maturity matrix, analyze Key Capability Indicators, and determines the maturity level for each dimension.

Explanatory

Mandatory

Optional

Interactions

Candidate Explanatory

Candidate Mandatory

Candidate Optional

Candidate Interactions

(3) eTOM Process Type Maturity Assessment

Appears on these diagrams:

• 1.7.8 Common Enterprise Processes
• 1.7.8.2 Maturity Assessment

is a more detailed diagram for the

• 1.7.8.2 Maturity Assessment

Issues

• Application Framework 16.5 Modification
• Business Process Framework 16.0 Addition

---