Category: (3) eTOM Process Type
Process Identifier: 1.1.13.1
Original Process Identifier:
Maturity Level: 4
Set sales performance goals with input from sales strategy and sales forecasts
Set sales performance goals with input from sales strategy and sales forecasts, ensuring that sales staff understand clearly expectations of them. Will set out how performance links to compensation as defined by the Sales Chanel Management. Need to address thresholds, consider refer here to the generic metrics that were added in 15.0