Frameworx Process: Arrange and Manage Access from external parties to Service Provider Provisioning Tools and Processes

Category: (4) eTOM Process Type

Process Identifier: 1.6.6.1.1

Original Process Identifier:

Maturity Level: 4

Description

Performing the supervision of the interfaces from external parties to Service Provider support tools in order to keep always up and running the accessibility.

Extended Description

• Arranging and managing external party access to appropriate service provider infrastructure deployment support tools (including any appropriate Inventories) and processes;

Explanatory

Mandatory

Optional

Interactions

Candidate Explanatory

Candidate Mandatory

Candidate Optional

Candidate Interactions

(4) eTOM Process Type Arrange and Manage Access from external parties to Service Provider Provisioning Tools and Processes

Appears on these diagrams:

• 1.6.6.1 Support Party Requisition Management

Issues

• Business Process Framework 15.0 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification
• Business Process Framework 16.5 Modification

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