Category: (3) eTOM Process Type
Process Identifier: 1.6.11.5
Original Process Identifier:
Maturity Level: 4
Report specific performance issues to a party.
Initiate Party Performance Degradation Report reports specific performance issues to a party. These performance issues are passed to the Party Performance Management processes from either the Service Quality Management and Resource Performance Management Track and Manage processes as well as from Monitor & Control Party Performance. The party performance degradation report contains the originating service and/or resource performance degradation report or performance degradation report identifier to allow for appropriate linking to the processes which originally caused the party performance degradation report to be initiated.