Frameworx Process: Manage Party Performance Degradation Report

Category: (4) eTOM Process Type

Process Identifier: 1.6.11.2.4

Original Process Identifier:

Maturity Level: 4

Description

Not used for this process element

Extended Description

Ensure improvement and restoration activities are being assigned and coordinated for party performance degradation reports and managing the party performance degradation reports status.

Explanatory

Mandatory

Optional

Interactions

Candidate Explanatory

Candidate Mandatory

Candidate Optional

Candidate Interactions

(4) eTOM Process Type Manage Party Performance Degradation Report

Appears on these diagrams:

• 1.6.11.2 Track & Manage Party Performance Resolution

Issues

• Business Process Framework 15.0 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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