Frameworx Process: Initiate Party Performance Corrective Actions

Category: (4) eTOM Process Type

Process Identifier: 1.6.11.1.3

Original Process Identifier:

Maturity Level: 4

Description

Not used for this process element

Extended Description

Based on impact analysis of any party SLA violations, initiate corrective actions.

Explanatory

Mandatory

Optional

Interactions

Candidate Explanatory

Candidate Mandatory

Candidate Optional

Candidate Interactions

(4) eTOM Process Type Initiate Party Performance Corrective Actions

Appears on these diagrams:

• 1.6.11.1 Monitor & Control Party Performance

Issues

• Business Process Framework 15.0 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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