Category: (4) eTOM Process Type
Process Identifier: 1.1.9.6.2
Original Process Identifier: 1.1.1.4.7.3
Maturity Level: 4
Responsible for managing and updating sales repository / inventory Responsible for managing and updating sales repository / inventory.
Not used for this process element Not used for this process element
This process is reponsible for getting customer configuration information and KPIs. This process will also update selling information into repository
Manage and update sales repository
Reserved for future use.