Category: (4) eTOM Process Type
Process Identifier: 1.5.5.2.2
Original Process Identifier: 1.1.3.7.4.2
Maturity Level: 4
Forecasting workforce availability on a daily, weekly, and longer period basis.
Forecasting workforce availability on a daily, weekly, and longer period basis, based on workload history, considering special events (extraordinary activities), staff vacation considerations, and distributing the available workforce to best meet the estimated load
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.