Frameworx Process: Produce Supporting Documentation & Training Packages for Services

Category: (4) eTOM Process Type

Process Identifier: 1.4.3.5.5

Original Process Identifier: 1.2.2.3.5.5

Maturity Level: 4

Description

These processes ensure that the necessary documentation and training packages are produced to support the operation of the new service class.

Extended Description

Not used for this process element

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Candidate Mandatory

Candidate Optional

Candidate Interactions

(4) eTOM Process Type Produce Supporting Documentation & Training Packages for Services

Appears on these diagrams:

• 1.4.3.5 Manage Service Development

Issues

• Business Process Framework 12.0 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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