Frameworx Process: Undertake Product Offering Trend Analysis [Deleted]

Category: (4) eTOM Process Type

Process Identifier: (This Process ID has been deliberately unused!)

Original Process Identifier: 1.1.1.22.3.2

Maturity Level: 4

Description

Deleted

Extended Description

Deleted

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

Extracting and analyzing, including undertaking trend analysis, historical and current customer problem reports and performance reports to identify potential customer purchased product offerings requiring proactive maintenance and/or replacement;

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(4) eTOM Process Type Undertake Product Offering Trend Analysis [Deleted]

Appears on these diagrams:

• 1.3.1.3 Support Problem Handling

Issues

• Business Process Framework 17.0 Deletion

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